Pump to pump down the correct use of people pay attention

September 16, 2022

Because the owner did not make necessary consumer warnings to consumers, resulting in improper use of consumers hurt. Recently, Fengqiao Consumers Association branch accepted such a complaint, the victim eventually received a refund 1120 yuan. Recently, Zhao Zhao Town, a store spent 320 yuan to buy a pump. Go home the same day, the pump just a few seconds out of water out of trouble, Zhao immediately unplug the power plug. Surprisingly, the pump is still charged. Zhao accidentally exposed to the pump, it was thrown far away, feet swollen. To the nearby hospital for treatment, spent more than 800 yuan medical expenses. Afterwards, Zhao unsuccessful negotiations with the owner of the shop, they complained to the Association of Consumers Association of Fengqiao.

After receiving the complaint, Fengqiao Consumers Association branch staff and the owner to get in touch. The owner said that the correct use of the pump should be immersed in water pumping, so that the pump will not be charged. Consumers were electric shock, is to use the wrong way, does not belong to the quality of the pump, so the owner does not think they need to take responsibility. Consumers Association staff explained to the owner, may endanger personal and property safety of goods and services, consumers should make a true statement and a clear warning to prevent the occurrence of harm. As an operator , it is obligatory to inform consumers of correct pump usage and warning of improper use. Since the owner did not do this obligation, it should assume the corresponding responsibility. After mediation, the two sides finally reached an agreement: Zhao returned the pump, the owner returned 320 yuan pump money, and compensation Zhao 800 yuan medical expenses

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Author:

Mr. Bruce Tang

E-mail:

bruce.tang@macxipump.com

Phone/WhatsApp:

+8613773149257

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